How to remove a mobile bank from the phone?

When issuing a bank card, Sberbank, as a rule, offers all its customers to connect “Mobile Bank” as an additional option. Most users, not understanding the usefulness of this type of service, agree to its connection. Many clients, for various reasons, try to turn off this option over time. In our article, we will try to figure out how to remove a mobile bank from the phone.

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What is a mobile bank?

Using the indicated phone number, the Mobile Bank option can provide the user with complete information about the bank payments made by him at Sberbank, such as payments for the Internet, utility bills made through an ATM or terminal.

Important! After some time, many customers realize that they do not use this option, but they have to pay for the operation of this service every month. Also, endless notifications in the form of SMS that do not provide any useful information are constantly received from Sberbank operators. In addition, there is concern about personal data that attackers can use if there is a low level of information security.

The mobile banking service additionally allows you to perform the following actions:

• The ability to make quick payments. You can top up your phone account with any operator, as well as transfer money to a Sberbank card using your cell phone number.
• Receive notifications of interest accrual on an open account with Sberbank for all accounts and deposits.
• SMS messages about new products are coming.
• There is an available form for setting up SMS notifications

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What does the service Sberbank Mobile Bank give?

In today's world, the functioning of online services is gaining popularity. But still there are people who want to remove the mobile bank.

• It is recommended to disable it for those bank customers who have not previously used the available functions, such as paying loans from their own money, replenishing a personal account, and having control over available funds.
• It also makes sense to suspend this option if you never use the provided system of opportunities, which consists in paying bills and loans, replenishing an account, viewing the balance. Such an additional option is usually connected at the time the card is issued, when there is no clear idea of ​​the operation of this option.
• If you are not satisfied with the monthly subscription fee or you are afraid of access to your confidential data, disabling the MB service is also justified.

Many people have concerns about the protection of personal data. That is why some resort to disabling this option. Let's consider the recommendations that help protect mobile banking from intruders:

• The first rule is that you should never, under any circumstances, transfer confidential information to third parties.
• Avoid dubious sites that offer to enter a phone number or bank card code in an incomprehensible registry.
• If for some reason the number has changed, it is advisable to contact any branch of Sberbank to amend the contract form.
• It is necessary to check the availability of old SIM cards of phones that, before replacement, functioned in the online banking system.
• Some Sberbank customers have concerns about their deposits. Therefore, if a certain amount was withdrawn from a bank card and a message about recent transactions was received on a mobile phone, then by contacting the hotline, you can quickly block the card. Law enforcement agencies during this period of time record intruders.

If there is a large payment for the additional option “Mobile Bank”, then you can transfer the tariff to a free “Economy” package, in which there is no monthly payment. This tariff has one drawback - the lack of the function of automatic SMS notifications and paid requests.

Important! When the “Mobile Banking” option is completely disabled, it is no longer possible to use the useful functions of the system.

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How to disable a mobile bank?

How to remove a mobile bank? Very easy and affordable procedure for connecting the considered service from Sberbank. But far from every bank customer knows how to immediately turn off this option. Deactivation must be done when changing the card, if the phone number is changed to another or when the mobile phone is lost.

Important! Some Sberbank Online users think that through the Client’s Personal Account on the Internet there is the possibility of disabling the service. But this is incorrect information.

How to remove a mobile bank from the phone:

• You can make a temporary lock;
• disable the service in one of the branches of Sberbank, and, as practice shows, this is the surest way;
• You can also suspend the operation of an additional option through the hotline;
• to disconnect, you can use the terminal or ATM;
• There is the option of switching to a free service package, which is the most optimal method.

Important! When disabling the “Mobile Banking” option, you need to carefully weigh everything, since the presence of this additional option allows you to quickly and accurately make financial transactions tied to the card, which greatly simplifies the service work of Sberbank Online.

If you do not pay the subscription fee for this option, a lot of time and effort is wasted, because you have to constantly ask for a password at the ATM and terminal to enter your personal account, and there will also be no transaction report. This procedure is not entirely convenient.

Important! In principle, disabling the additional option “Mobile Bank” is justified when blocking the card or replacing the phone number, because for the next owner it will not be difficult to get access to confidential information.

The procedure for disabling mobile banking is much more complicated than connecting this service. If necessary, such an operation can still be performed independently. To do this, you need to decide on the most suitable method from the above. After a while, the result will come. In the Online Sberbank system, there is currently no possibility of the quick operation of this option. Perhaps in the future there will be changes for the better, because the Internet bank does not stand still, but is developing by leaps and bounds.

Mobile Bank Lock

To block the considered service, it is necessary to compose an SMS notification to a special short number 900.

Consider the format of SMS-notification, how to remove a mobile bank from the phone:

• To whom it is sent: 900.
• Text message typed: BLOCKING THE SERVICE XXXX. Where XXXX is the last 4 digits of your card number.

Important! Instead of the typed request LOCKING SERVICES, you can indicate in the SMS message: LOCKING SERVICES, BLOCK SERVICE, 04, BLOKIROVKA USLUGI BLOKIROVKA USLUG.

After the notification is sent, a message arrives that asks you to confirm the option is disabled. You need to perform all the actions that are described in the message.

Important! It must be understood that SMS notification blocks the Mobile Bank service. SMS notifications and requests will not be received, but you still have to pay a monthly fee, and it will be automatically deducted from the account. To completely turn off this option, you need to use other methods.

Disable the service at the Sberbank branch

To completely disable the considered service, the cardholder needs to write a statement at any branch of Sberbank. Together with the application, the bank’s passport is submitted to the employee of the user and the drawn up contract when registering a plastic card or the bank card itself.

Three working days after the application is completed, the Mobile Bank option is to be disabled. On your mobile phone you will receive an SMS message about disabling this service.

Deactivate the service by phone support

There is an option to disable the “Mobile Bank” option for a free call to the help desk by phone 8 (800) 555 5550. After the call is made, the support service operator will require a card number, some passport data and a code word to verify the account holder. After accepting the application, within 3 days you will be disconnected from the Mobile Bank service.

Important! This method is not always successful. So, many cardholders of Sberbank report that it is almost impossible to get through to the support service. Some cardholders, nevertheless, managed to hear the voice of the operator, who suggested they turn off this service in any branch of the bank.

Go to the free Economy package

Since it is not possible to directly disable the full package of services, you can connect a different tariff and switch to an economical package, which is free. To switch to this package, you need to send an SMS notification.

Consider the format of SMS messages, how to switch to the Economy package and delete a mobile bank:

• To whom it is sent: 900.
• Directed text message: ECONOMY 0000. Where the numbers 0000 are the last 4 digits of the card number

After sending this text of an SMS message, you get a code that is sent by an SMS message to confirm this operation. After that, there will be a transition to a free economy package.

Via terminal or ATM

At first glance, disabling the “Mobile Banking” option is an easy way, but some customers may encounter a number of difficulties. Not all mobile devices support the function of managing mobile banking, and those with this option do not always have the option of suspending such a service. And besides, to block this option, you need to wait 2 to 3 days. You can use an ATM or Sberbank terminal.

How to remove a mobile bank from the phone:

1. You need to insert a bank card in the terminal or ATM cell.
2. After entering the code word, the main menu opens.
3. In the dialog box that opens, we find the desired tab “Mobile Bank”.
4. Next, go to the “Disable” option.

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What to do if you have lost your phone or changed your number to a new one?

If you lose your phone, you must urgently contact the Sberbank branch in person or call the phone number +7 (495) 500 00 05 to block the service.

Important! A lost phone can fall into the hands of an enterprising and not very honest person who can transfer all the money from the account and use it for their own purposes. In such a situation, the bank advises not only to disable the Mobile Bank service, but also to block the lost SIM card.

If you change the tariff or if, due to a change in the mobile operator, you stop using the declared phone number, then you must necessarily unlink your bank card from the previous phone number.Six months later, the unclaimed number telecom operators transfer to other users who, without expecting it, will gain access to other people's funds and cards.

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What everyone should know

It is necessary to remember some recommendations:

• If the old card expired and you received a new one in return, the Mobile Bank service will not be disabled.
• If your account does not have enough funds to pay for the considered service, then Sberbank itself can disable the operation of this option without your knowledge.
• If there are no funds in your account, then the considered service is automatically blocked. When replenishing an account, mobile banking starts functioning again without your intervention.
• A disabled service makes it difficult to access the Internet to pay payments. To enter the Personal Account, you won’t be able to obtain a password by phone, but only have to go to the terminal or ATM.

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Why is it not profitable to disable Sberbank Mobile Bank?

Before you completely disable the Sberbank “Mobile Bank” online, you need to think carefully, as there may be some inconvenience when working with Internet banking. In addition, there are some problems when paying for purchased goods over the Internet.

If you have Internet banking connected, passwords will be sent to your mobile phone, allowing you to log into your Internet account. If you turn off mobile banking, you will have to purchase passwords for entry at an ATM, which is not very convenient.

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Stock footage

If you nevertheless decided to refuse the Online Banking service, you now know how to do it. We hope this procedure was successful, and you did not spend much time on it.